Friending The Competiton

 Whenever I teach a Facebook class one of the most common question is “should I friend other Real Estate Specialists?” Or in the case of the more skeptical Real Estate Specialists I hear, “I refuse to befriend other Real Estate Specialists on Facebook!”  To the question I often respond with the question “who are your clients?”

We all know how competitive the real estate market is.  Real Estate Specialists and real estate agents everywhere are fighting tooth and nail for buyers and listings but when you think about it, who was the (other) major player in your last transaction? When a real estate transaction is made, there are usually two agents involved.  They both work hard to ensure the transaction gets done right!  That being said, fostering good relationships online with other relationships is a great way pinpoint agents you would like to do business with and in some cases, agents you may want to avoid.

An Efficient way to Interview

Have you ever done a transaction with an agent and after it was over vowed to never do business with them again?  Facebook can help you avoid that headache before it even starts.  A Facebook profile can tell you A LOT about a person including things like how they behave and who they associate with.  As an agent, consider friending other agents, particularly those you may be doing a deal with. This could save you a lot of time when determining if this is someone you want your potential buyers or sellers to have to deal with.  On the other side of that, it means you’ll have to behave as well and present yourself as a down to earth, real person that they would want to work with as well.

A Must for Every Listing Agent

Every listing needs a buyer right?  And who knows where the buyers are better than a Buyer’s Agent?  I recently had a consult with a Real Estate Specialist and suggested he friend Agent Faircloth on Facebook simply to see how it’s done on Facebook and less than a week later, he paired one of his buyers with one of her listings!  In every day life, we try to do business with people we like and if you make yourself likable to agents with buyers, your listings will get more qualified looks because your “friends” (that you interact with)  care about you and your listings and will will be more likely to promote those listings to their clients.

Friendship =Accountability

The fact that Facebook gives you such a candid window into the world of others, it motivates people to straighten up and fly right; after all, they have a reputation to protect!  Adding Real Estate Specialists that you are working with as friends on Facebook allows you to see keep track of what they’re doing.  No, I’m not saying be a spy, but in the event that the transaction isn’t proceeding the way you’d like you have a way of seeing if they are hard at work, or at play.

I’m not saying friend every random agent.  Just those you know and/or have done transactions with.  Social networking is not just about relationships with your buyers and sellers its also about the relationship with the Real Estate Specialist on the other side of the transaction.  In essence, other real estate agents are your clients too.  Treat them like a client and friend and you will see a return on that 10 fold.

Damien Smith

Social Media Sensei

Guerrilla Social Media

Norfolk, Virginia

Selling homes with “New Media”

In my opinion the internet opens the door to unlimited potential to collaborate and market on a global scale. After listening to speakers like Guerrilla Social Media, Jase Group, Customer Magnetism and Operation Smile  my eyes were opened to what “New Media” actually is, and no, it’s not social media. New Media, in my opinion, is the never ending emergence of digital communication and networking through many mediums which are ever changing, thus the term “new” in new media.

Out of the box thinking is really what keeps an agent in front of consumers and ahead of the competition. I find we sometimes get complacent, and allow ourselves to become comfortable in where we are in our business. I have been guilty of this as well, but NO MORE. In order to meet my goals, I am renewing my commitment to grow my business and step out of my comfort zone. 

If you aren’t familiar with Twellowhood, Animoto, Google Reader, hash tags, social graphing, QR codes,  rss feeds, the benefits of blogging, tweeting and Facebook, then you have a lot of work to do. We have the ability to create an audience in the niche of our choice and collaborate on a global scale to build our brand.

I have been using Twellowhood (a Twitter application) as a tool to connect geographically with other Real Estate Specialists across the country. I decided to identify other large military bases across the country and target agents from those regions to network and pass military relocation referrals to and from. I can attribute 2 sales to this tool in the last 14 months.

In 2010, I was contacted by a past client, who stated during the prelisting appointment that they hired me because of my proactive marketing on Twitter & Facebook. He loved my property websitesand especially the sites we syndicate the listings to. The happy ending came when the prospective tenant came from one of my Twellowhood Real Estate Specialist friends from up north. We rented the home quickly at top dollar.

Last year I committed to being more consistent with my blog posts on AgentFaircloth.com. This year I am collaborating with a number of local professionals (Damien Smith, Scott Brown, Jason Gignac, George Russo, The FundraiseCZAR to name a few) who will be doing guest posts every Wednesday as a way to collectively build our brands. It’s amazing how there’s power in numbers. Between  links to relevant content and popular sites, my website activity has skyrocketed. I am amazed. This is such a simple way to engage the consumer and allow them to see past the sale person and get to know the person behind the brand.  Every October I do an online pumpkin carving contestsand solicit photo submissions for voting. We have had some amazing submissions and even more fun postings the results on Halloween.Take a peake at  the winner by popular vote in 2010, they  won $250.00.

Last year I came across another fun tool, Animoto.com which gives people the ability to create videos by downloading your photos, flip videos then putting them to music and making it easy to upload to my YouTube Channel. My clients love them, as do prospective buyers. Here’s a link a video we did on a home we just put under contract

Sit down and put your media plan in place. If you need a referral, shoot me an email.  Who is your target market?  Is there a call to action on your card? Have you identified a niche market? Is your message consistent? Are you on facebook? Are you blogging? Are you tweeting? 

When I entered this business I intended to make it my career, if I don’t embrace change someone else will.

Why Real Estate Specialists Should Fall In Love with Foursquare

Every Real Estate Specialist and Real Estate Agent I know is trying to get more exposure for their listings. Galvanizing your fan base to talk about you or your business is easier than ever with the rise of social networks like Facebook and Twitter. One of the more recent phenomena in the social revolution is Foursquare, and There are many ways agents can leverage Foursquare to expand word of mouth, get more exposure and get listings sold.

fall in love with foursquare

Foursquare is a geo-social network that I call ‘word of mouth on steroids with a shot of adrenaline’. I say this because it allows people to say where they are and tell all their friends about it via social networks like Facebook and Twitter. The fun of Foursquare is that users can earn points and badges for checking in to their favorite places but the magic is found in the fact that businesses can get an incredible amount of exposure from one check-in.

Branding

Real Estate Specialists Can Use Foursquare to get it Sold

Personal branding should be a top priority of every agent. Part of the photos uploaded to your venue should be a recent picture of you and your logo if you have one. This will help solidify your brand and its association with the given property.

Photos

One of the most recent updates to Foursquare is the ability to take photos and add them to your venue either by checking in or just adding them. Upload photos of you listing to highlight its features so people know what to expect.
You can also encourage visitors to post pics of their favorite areas of the property and incentivize creativity (see below).

Free Advertising

foursquare promotes specials for you

Did you know that if your venue has a special, Foursquare advertises that special for you? When a user checks-in to their venue of choice, Foursquare is kind enough to inform them that a nearby venue has a special. You may not think this has no residential application, but bring up your Foursquare app next time you’re home and see how many strangly named venues are around your house. Mine is “Three Men and a Baby” (long story). As a homeowner, I may not be looking, but if I love Foursquare and encourage my friends to check in at my house, those friends may be and its always better to live near friends!

If your someone leaves a tip (or bit of advice) on a venue, Foursquare shouts tips out to their friends who check-in nearby. So think on a wide-scale. Imagine Betty visits your listing and leaves a tip, if her friend John Checks-in to the 7-Eleven a few blocks away, Foursquare will shout that tip from Betty to John for you. Awesome word of mouth.

Incentives

The best way to get people to actually use Foursquare when visiting your listings is to add incentives.

-Check-In

When someone checks in, you want them to start not only creating, but sharing content. Reward your check-in with entry into a monthly contest just for submitting a photo from the listing? Vote on creativity, or even how many people they can squeeze into the photo.

-Mayorships

Reward your biggest supporter

The Mayor is the person who checks in to your venue the most and though a potential buyer may only visit a listing once, agents are always coming back, with that in mind, you should also consider incentives for other agents. Why not reward the agent who brings the most clients to your listing a lunch or dinner on you, or even better, with you?

I love Foursquare! Its fun but its also an awesome business tool. As a Real Estate Specialist you have to ask yourself: “What makes my listing stand out?” Well look around. I doubt anyone is using Foursquare to promote listings. If you have any other ideas on how to use Foursquare to promote, please comment below.

Damien Smith photo by Fernando PhotographyDamien Smith
Social Media Sensei
Guerrilla Social Media – Chesapeake, VA

Using social media to market your home?

Why not? 

Many agents are taking advantage of the tools available to maximize exposure on property listings.  There’s no reason every listing shouldn’t have its own property website. These days sites include: home tours, mapping, open house details, downloadable flyers,  music, video and flash options, banners, Geo-coded addresses, street views, spokesperson voice overs and the list continues.  The technology we have access to floors me at times.

First determine the tools you are most comfortable with and start working with them. Do you want websites, do you want classified ads, do you want videos, virtual tours, slide shows, etc. Then its important to  develop a social media marketing strategy and start to implement the plan. The keys here are to step into your audiences shoes. Do you want someone sending you a home listing again and again and again? Of course you don’t, posting too often can be considered as spamming, so be considerate. 

Use the social media sites to broadcast the unique features of your listing. Facebook, twitter and Linkedin are all great ways to get your property in front of a large audience quickly.  This can also result in immediate showing activity. Perhaps, have your real estate firm create a Facebook page which showcases all your companies listings. Another great resource is the Marketplace on Facebook, which is similar to a classified ad. Real Estate Specialist members, can go to “Real Estate Specialist Marketer” page and download “See My Listings” free. This will allow your listings to be displayed on a tab on your wall.

Not a Twitter fan? You should seriously consider checking out twitter. I really struggled to get my mind around the concept so I bought a book and was off and running. The key to twitter is that it’s considered “microblogging”, meaning the content is typically smaller or shorter in length, and may consist of a fragmented sentence,  images or an embedded video. I read that in order to get comfortable with Twitter, you should commit to post multiple times a day for no less than 6 weeks. If after the 6 weeks is over, and you’re not more comfortable with using it, then perhaps, it’s not for you.  Strategies for generating activity on listings would be to post something interesting or unique about a listing, which of course is linked to the post. An example would be “this home was previously owned by Ronald Reagan” or “NFL quarterback, Tom Brady was once a guest”. (use a unique detail about the home, it’s proximity, history and compel your followers inquire, of course be truthful). Each Tweet (or post) should include a link to the property listing, where followers can go to check out the property. You will see amazing results by engaging in this manner.

If used properly, social media can be an amazing tool for keeping up with past and current clients. It’s a real-time medium for showcasing your professionalism with a personal touch. Give people insight into the person behind the profession, be real, be human and remember too much information can be UGLY, so think first.