Friending The Competiton

 Whenever I teach a Facebook class one of the most common question is “should I friend other Real Estate Specialists?” Or in the case of the more skeptical Real Estate Specialists I hear, “I refuse to befriend other Real Estate Specialists on Facebook!”  To the question I often respond with the question “who are your clients?”

We all know how competitive the real estate market is.  Real Estate Specialists and real estate agents everywhere are fighting tooth and nail for buyers and listings but when you think about it, who was the (other) major player in your last transaction? When a real estate transaction is made, there are usually two agents involved.  They both work hard to ensure the transaction gets done right!  That being said, fostering good relationships online with other relationships is a great way pinpoint agents you would like to do business with and in some cases, agents you may want to avoid.

An Efficient way to Interview

Have you ever done a transaction with an agent and after it was over vowed to never do business with them again?  Facebook can help you avoid that headache before it even starts.  A Facebook profile can tell you A LOT about a person including things like how they behave and who they associate with.  As an agent, consider friending other agents, particularly those you may be doing a deal with. This could save you a lot of time when determining if this is someone you want your potential buyers or sellers to have to deal with.  On the other side of that, it means you’ll have to behave as well and present yourself as a down to earth, real person that they would want to work with as well.

A Must for Every Listing Agent

Every listing needs a buyer right?  And who knows where the buyers are better than a Buyer’s Agent?  I recently had a consult with a Real Estate Specialist and suggested he friend Agent Faircloth on Facebook simply to see how it’s done on Facebook and less than a week later, he paired one of his buyers with one of her listings!  In every day life, we try to do business with people we like and if you make yourself likable to agents with buyers, your listings will get more qualified looks because your “friends” (that you interact with)  care about you and your listings and will will be more likely to promote those listings to their clients.

Friendship =Accountability

The fact that Facebook gives you such a candid window into the world of others, it motivates people to straighten up and fly right; after all, they have a reputation to protect!  Adding Real Estate Specialists that you are working with as friends on Facebook allows you to see keep track of what they’re doing.  No, I’m not saying be a spy, but in the event that the transaction isn’t proceeding the way you’d like you have a way of seeing if they are hard at work, or at play.

I’m not saying friend every random agent.  Just those you know and/or have done transactions with.  Social networking is not just about relationships with your buyers and sellers its also about the relationship with the Real Estate Specialist on the other side of the transaction.  In essence, other real estate agents are your clients too.  Treat them like a client and friend and you will see a return on that 10 fold.

Damien Smith

Social Media Sensei

Guerrilla Social Media

Norfolk, Virginia

Why Real Estate Specialists Should Fall In Love with Foursquare

Every Real Estate Specialist and Real Estate Agent I know is trying to get more exposure for their listings. Galvanizing your fan base to talk about you or your business is easier than ever with the rise of social networks like Facebook and Twitter. One of the more recent phenomena in the social revolution is Foursquare, and There are many ways agents can leverage Foursquare to expand word of mouth, get more exposure and get listings sold.

fall in love with foursquare

Foursquare is a geo-social network that I call ‘word of mouth on steroids with a shot of adrenaline’. I say this because it allows people to say where they are and tell all their friends about it via social networks like Facebook and Twitter. The fun of Foursquare is that users can earn points and badges for checking in to their favorite places but the magic is found in the fact that businesses can get an incredible amount of exposure from one check-in.

Branding

Real Estate Specialists Can Use Foursquare to get it Sold

Personal branding should be a top priority of every agent. Part of the photos uploaded to your venue should be a recent picture of you and your logo if you have one. This will help solidify your brand and its association with the given property.

Photos

One of the most recent updates to Foursquare is the ability to take photos and add them to your venue either by checking in or just adding them. Upload photos of you listing to highlight its features so people know what to expect.
You can also encourage visitors to post pics of their favorite areas of the property and incentivize creativity (see below).

Free Advertising

foursquare promotes specials for you

Did you know that if your venue has a special, Foursquare advertises that special for you? When a user checks-in to their venue of choice, Foursquare is kind enough to inform them that a nearby venue has a special. You may not think this has no residential application, but bring up your Foursquare app next time you’re home and see how many strangly named venues are around your house. Mine is “Three Men and a Baby” (long story). As a homeowner, I may not be looking, but if I love Foursquare and encourage my friends to check in at my house, those friends may be and its always better to live near friends!

If your someone leaves a tip (or bit of advice) on a venue, Foursquare shouts tips out to their friends who check-in nearby. So think on a wide-scale. Imagine Betty visits your listing and leaves a tip, if her friend John Checks-in to the 7-Eleven a few blocks away, Foursquare will shout that tip from Betty to John for you. Awesome word of mouth.

Incentives

The best way to get people to actually use Foursquare when visiting your listings is to add incentives.

-Check-In

When someone checks in, you want them to start not only creating, but sharing content. Reward your check-in with entry into a monthly contest just for submitting a photo from the listing? Vote on creativity, or even how many people they can squeeze into the photo.

-Mayorships

Reward your biggest supporter

The Mayor is the person who checks in to your venue the most and though a potential buyer may only visit a listing once, agents are always coming back, with that in mind, you should also consider incentives for other agents. Why not reward the agent who brings the most clients to your listing a lunch or dinner on you, or even better, with you?

I love Foursquare! Its fun but its also an awesome business tool. As a Real Estate Specialist you have to ask yourself: “What makes my listing stand out?” Well look around. I doubt anyone is using Foursquare to promote listings. If you have any other ideas on how to use Foursquare to promote, please comment below.

Damien Smith photo by Fernando PhotographyDamien Smith
Social Media Sensei
Guerrilla Social Media – Chesapeake, VA

My nude seller…

For years now my Mom has encouraged me to write a book about my adventures in real estate. For some reason, I have some of the most “interesting” experiences. So, this is the beginning of a new series of adventures in Hampton Roads real estate. Please note I will not be disclosing any specific information about the persons or locations in any of my stories.

This particular adventure starts at a pre-listing appointment to assess the condition and amenities in order to assess the true value of the property. I sit down at the dining room table with Mr. and Mrs. Seller on each side of me. Humm? First Mrs. Seller informs me they are divorcing and says “you tell Mr. Seller he has to clean out the garage” then on the right I hear “you tell Mrs. Seller to get her shoes out of the closets”, and on we go. So, we decide to sign the listing documents necessary to market the home. As I leave I install the lock box and place the sign in the front yard. As I drive back to the office to turn in the listing documents, I wonder if all communications will be the way the pre-listing appointment was.

A couple of days go by, and we have a few showings by other agents without incident. I receive a call from a prospective buyer who is not working with an agent and informs me that they are interested in seeing my new listing. Of course, I’m delighted to show them the property, so I proceed with notifying the Mr. Seller who is the one living in the home. Our agreement was, “leave a message and go show”, so I leave a message and coordinate a time to show the home to the buyers. I arrive a bit early to find Mr. Seller’s car is not home. Shortly thereafter, the buyers arrive and we approach the home. I ring the doorbell as I am accessing the lock box. I unlock the door and as I open the door, I call out “hello, anyone home?” No answer, so I begin to show the home and demonstrate its features. We walk through the living room, the dining room and family room. As we make our way down the hall, I open the first door on the right. There before my eyes was my wet Mr. Seller in the “full monty” for all to see. He yells, I scream and slam the door, the buyers run out and I can’t get the front door shut fast enough.

Needless to say, I never heard back from the buyers again. We did however, get the home sold and at the closing table, I struggled to look him in the eye. I couldn’t get the vision out of my mind!

Moral of the story, if you’re showing homes, continuously call out to the owners as you enter different rooms or floors. Prepare you sellers for showings; tell them to LOCK the bathroom door if their home is on the market.