Using social media to market your home?

Why not? 

Many agents are taking advantage of the tools available to maximize exposure on property listings.  There’s no reason every listing shouldn’t have its own property website. These days sites include: home tours, mapping, open house details, downloadable flyers,  music, video and flash options, banners, Geo-coded addresses, street views, spokesperson voice overs and the list continues.  The technology we have access to floors me at times.

First determine the tools you are most comfortable with and start working with them. Do you want websites, do you want classified ads, do you want videos, virtual tours, slide shows, etc. Then its important to  develop a social media marketing strategy and start to implement the plan. The keys here are to step into your audiences shoes. Do you want someone sending you a home listing again and again and again? Of course you don’t, posting too often can be considered as spamming, so be considerate. 

Use the social media sites to broadcast the unique features of your listing. Facebook, twitter and Linkedin are all great ways to get your property in front of a large audience quickly.  This can also result in immediate showing activity. Perhaps, have your real estate firm create a Facebook page which showcases all your companies listings. Another great resource is the Marketplace on Facebook, which is similar to a classified ad. Real Estate Specialist members, can go to “Real Estate Specialist Marketer” page and download “See My Listings” free. This will allow your listings to be displayed on a tab on your wall.

Not a Twitter fan? You should seriously consider checking out twitter. I really struggled to get my mind around the concept so I bought a book and was off and running. The key to twitter is that it’s considered “microblogging”, meaning the content is typically smaller or shorter in length, and may consist of a fragmented sentence,  images or an embedded video. I read that in order to get comfortable with Twitter, you should commit to post multiple times a day for no less than 6 weeks. If after the 6 weeks is over, and you’re not more comfortable with using it, then perhaps, it’s not for you.  Strategies for generating activity on listings would be to post something interesting or unique about a listing, which of course is linked to the post. An example would be “this home was previously owned by Ronald Reagan” or “NFL quarterback, Tom Brady was once a guest”. (use a unique detail about the home, it’s proximity, history and compel your followers inquire, of course be truthful). Each Tweet (or post) should include a link to the property listing, where followers can go to check out the property. You will see amazing results by engaging in this manner.

If used properly, social media can be an amazing tool for keeping up with past and current clients. It’s a real-time medium for showcasing your professionalism with a personal touch. Give people insight into the person behind the profession, be real, be human and remember too much information can be UGLY, so think first.

What’s your opinion on the effectiveness of an open house?

openhouseDoes an open house actually produce a buyer for the home open to the public? Some sellers feel their agent isn’t working very hard if they don’t do open houses. Opening your home to the public comes with many strings attached. First, you are allowing any and everyone through your home without the ability to verify that they are a qualified buyer. We find all too often, the top attendees are the neighbors checking out their competition. The third and greatest concern is that of safety.

I have to confess, I was a victim of an open house scam at a Model in Chesapeake some years back. A large group of individuals came in and were asking me tons of questions. They had me running every which way. While I was upstairs the perpetrators removed a microwave range hood from the kitchen leaving the back door wide open as they exited the home! I will never forget it. I called the Builder in tears, offering to replace it. They were so… good to me and weren’t mad with me. When I started in the business my broker said “book all the open houses you can”. She said “Ask the agents with all the listings if you can sit an open house on their listings.” The goal here was to gain as many buyer prospects as possible. Some of these prospective buyers have homes to sell, now you’ve got a listing too.

Other than sitting a new construction site, I have not found a serious buyer who will only buy from an open house. On the other hand, the same isn’t true of new home sales sites. New construction offers appealing finishes, amenities and a selection of product and pricing. Coupled with choices the buyer feels the excitement of customizing a home to meet their lifestyle needs and budget. Additionally, most builders offer incentives to make the purchase more attractive to prospective buyer’s bottom line (i.e. closing costs, trim packages, financing incentives). A resale home held “open” lacks many of these key components, other than the expectation of closing cost assistance, of course.

Recently, I had a conversation with a few agents about the subject and the responses were varied. One said she thought they were great, as she always got buyer leads which kept her business going during the slow market. Another, felt it was a liability. His take was that by holding an open house, you can not guarantee that visitors are serious or qualified, and you can’t keep someone from steeling with several visitors in the house if you’re occupied. He said he didn’t want to take on that liability. Yet the last agent said, he does open houses to generate business, ”to meet the neighbors, which often lead to listings”.  So, he targets open houses as a listing tool, and says “I’ll sit in the house to get an opportunity to get listings”.

I don’t personally believe an open house is in the best interest of my seller clients. Accurate pricing and exposure, will sell a home.